As a MercuryWorks technical support analyst, you’ll be working directly with customers to help them resolve requests & challenges.
You’ll be responsible for understanding customers’ needs, communicating solutions, solving problems, and working with an incredibly talented team to help our customers succeed.
If you love working with people and enjoy a challenge, we’d love to hear from you!
Our ideal candidate is someone who...
You’ll do well if you have...
Responsibilities may include...
This Is A Remote-Friendly Position
Mercury is a distributed workforce with developers and designers located throughout the United States. We are open to applicants located anywhere in the continental United States (we find all team members being within 3 time zones of each other best for collaboration) and also Tampa-based developers.
We are a Florida-based group of talented designers and developers devoid of heavy corporate structures, approval processes and tight boundaries. Noted by our clients as giving that little extra that truly sets us apart, we seek to build sustained, successful relationships, ship customized solutions and deliver strategic counsel and zealous service.
About H1B Visas and Recruiters
At this time we are not considering the sponsorship of H1B candidates. Also, no recruiters. Definitely; please no recruiters. None. No matter how good you think your candidate is.